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4801 Glenwood Avenue, Suite 200, Raleigh, NC 27612 | +1 (910) 912-5196 | [email protected]

Client Support

Support Portal

Our client ticketing portal is being commissioned. Until it is live, every support request is handled directly by our team under the same response commitments the portal will carry.

How to reach support today

Priority

A meeting is under way

Call and you will reach a technician. Live proceedings take priority over all other work, for the full duration of your meeting or service.

Call +1 (910) 912-5196

Standard

Something needs attention

Send your organization, the room, and what the system is doing. We respond within one business day, and sooner when a meeting is on the calendar.

Email [email protected]

New Request

Assessment or agreement

Request a health check for your chamber, hall, or sanctuary, or open a conversation about a maintenance agreement.

Use the contact form

What the portal will provide

Once the ticketing system is commissioned, clients will submit and track service requests, review maintenance visit history and past findings memos, retrieve current system documentation and configurations, and monitor response performance against their service agreement.

Clients under agreement will receive credentials by email before launch. No action is required now.

Need help right now?

Call for anything time-sensitive. Email for everything else.

Contact Us

+1 (910) 912-5196 | [email protected]